Until April 2013, XL Axiata had a perfectly fine working mobile site which is meant to be used for mobile users to access their mobile accounts, check up on their usage quota, find out card expiry date and validity period, top up their credits, and purchase various data, voice, and text packages.

Sometime in the last week or so they changed the site to something that is not only downright unusable, useless, rubbish, a complete and utter mess, it is also entirely mobile hostile. Accessing this from Chrome on Android, which is among the best mobile browsers available, and is on a significant share of smartphones in this country, produces the above brilliant pieces of horse manure.

Don’t they test these sites on all the major mobile browsers before they go live?